Shipping Policy
Shipping Policy
Last Updated: September 9, 2026
Thank you for shopping with Grtfurn.
1. Order Processing
Orders are processed after payment has been successfully confirmed.
Processing time may vary depending on product availability, order volume, holidays, and other circumstances.
An order confirmation will be sent after your order has been successfully placed.
2. Delivery Time
Delivery times may vary depending on the destination, shipping method, carrier, customs procedures, and other factors.
Any delivery timeframe shown on our website is an estimated timeframe and is not a guaranteed delivery date.
Unexpected delays may occur due to:
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Carrier delays
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Customs processing
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Severe weather
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Public holidays
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Incorrect or incomplete delivery information
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Other circumstances outside our reasonable control
3. Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If incorrect or incomplete information is provided, delivery may be delayed or the package may be returned.
Please contact us as soon as possible if you need to update your shipping information.
4. Order Tracking
When tracking information is available, it may be provided by email.
Please allow some time for tracking information to update after the package has been shipped.
5. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us as soon as possible.
For damaged products, photographs of the package and product may be requested to help us investigate the issue.
6. Customs and Taxes
Depending on the destination and applicable laws, orders may be subject to customs duties, taxes, or other charges.
Any applicable charges that are not included at checkout may be the responsibility of the customer.
7. Contact
For questions regarding shipping or delivery, please contact: